Innovosys came to Erskine with the idea for an app that tradespeople such as electricians, joiners and plumbers could use on the move. They understood their target demographic and had already conducted market research. It was our job to develop their idea into something tangible so that the concept could be properly tested with real users.
We ran workshops with both the client and the target audience which helped us to prioritise functional requirements from user stories.
The next step was to turn sketches into wireframes and link them together using InVision. Working in this way allowed us to make rapid changes and get a feel for how the application would flow.
As the product started to take shape we moved into working code. It was decided that in order to work as quickly as possible, we’d work with standard web technologies such as HTML and CSS.
Though the scope of the project was ambitious, the navigation was straightforward: Clients, Calendar, Reports, Settings and Print queue. The design enabled users to fully manage their jobs through the app, allowing them to create and manage estimates and invoices and take mobile payments while on location.
I worked closely with the developers to create both a style guide and a set of modular, scalable components, which we then assembled into a full prototype. Throughout this process we continued to refine the application while improving its usability.
The aim was to design an app that could be rolled out to iOS, Android and have a native web version. Rather than designing for a specific platform, the prototype was designed to be device agnostic in its style and behaviour. For time efficiency, we focused on the small screen experience first, but made sure that the design would translate to larger tablets easily using responsive design principles.
An important part of the branding was to incorporate a symbol that could be clearly identifiable at small sizes. This was based on the initials ‘T’ and ‘C’ and can be rotated to indicate loading progress.
The final outcome was a responsive front-end prototype optimised for mobile and tablet devices. The prototype helped Innovosys bring their vision to life and secure a second round of funding to develop a beta.